FAQ
How long does shipping take?
Orders are processed within 1 business day
Europe: 1-3 business days
International: 1-3 business days
Tracking number provided after dispatch
How can I track my order?
In order to track your order go to the "Track my order" section in the menu of our website and insert your tracking number or order number and email.
Where can I find a size guide?
Our sizing guide is available on every product page via the “What’s my size?” option located beneath the product information. We recommend consulting this guide to ensure the perfect fit.
What if I ordered the wrong size?
If the size selected is not suitable, we unfortunately cannot offer returns or exchanges for sizing. We recommend carefully reviewing the size guide available on each product page before placing your order to ensure the best fit.
Can I change or cancel my order after placing it?
If you need to make a change to your order, please contact us as soon as possible at contact@casabeneofficial.com. While we will do our best to assist, we cannot guarantee changes or cancellations once an order has been placed, as orders may be processed quickly.
