Shipping policy

CASA BENE® Shipping Policy

We process and ship all orders with care to ensure a smooth experience from the moment you purchase to the moment your package arrives.

Processing Time
Orders are processed within 1 business days. During high-demand periods or collection drops, processing may take slightly longer.

Shipping Times
Shipping estimates vary by destination:
• Europe: 1–3 business days
• International: 3-5 business days

These timeframes are estimates provided by our delivery partners and may vary due to customs, logistics delays, or seasonal demand.

Shipping Costs
Shipping rates are calculated at checkout based on your location.
Any customs duties, taxes, or import fees are the responsibility of the customer.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking updates may take up to 24–48 hours to appear.

Shipping Carriers
All orders are shipped through trusted and reliable carriers to ensure safe and timely delivery.

Incorrect Address
Please ensure your shipping information is accurate.
CASA BENE® is not responsible for lost packages due to incorrect or incomplete addresses.

Lost or Stolen Packages
Once a package is marked as delivered by the carrier, CASA BENE® is not responsible for lost or stolen items.
If this occurs, please contact the carrier directly for assistance.

Pre-Orders
If your order includes a pre-order item, the entire order will ship together once all items are available, unless otherwise stated.

If you have any questions about shipping, contact us at contact@casabeneofficial.com